HelpMe2Stop.org Privacy Policy



Last Updated: August 7, 2026

At HelpMe2Stop.org, we are committed to protecting the privacy, dignity, and personal health information of our community members, clients, and certified professional partners. This Privacy Policy explains how we collect, use, store, and protect your information across our website, training programs, and global certification network.



1. Information We Collect

We collect information to provide specialized support, process certification applications, and deliver our physical stabilization protocols.

  • Personal Identification Information: Name, email address, phone number, mailing address, and geographic location.
  • Sensitive & Health-Related Information: Self-reported information regarding hair-pulling behaviors (BFRBs), scalp conditions, restoration history, or treatment goals submitted via our intake forms or inquiry portals.
  • Professional & Clinic Credentials: For stylists, trichologists, and clinic owners applying for HelpMe2Stop Professional Hairdressers DoNoHarm (P.H.D.) Certification, we collect professional license details, clinic address, and background information.
  • Payment & Transaction Data: Financial details required to process donations, training deposits, or certification fees (processed securely through encrypted third-party payment gateways HelpMe2Stop does not store full credit card numbers).


2. How We Use Your Information

We use collected data strictly for non-profit program execution and clinical protocol education:

  • Connecting individuals seeking specialized care with certified P.H.D. Partner Clinics in their geographic area.
  • Processing applications, deposits, and enrollment for international practitioner certification.
  • Conducting anonymized, aggregate clinical research and outcome tracking in alignment with our medical journal publication initiatives.
  • Sending organizational updates, training schedules, and urgent community announcements.


3. Global & Cross-Border Data Protections

A. Regional Data Privacy Compliance
HelpMe2Stop operates as an international organization. Depending on where you reside, your personal data and health-related inquiries are handled in accordance with applicable regional data protection laws, including:

  • North America: U.S. HIPAA standards, state privacy statutes, and Canada’s PIPEDA / Ontario PHIPA.
  • Europe & United Kingdom: The EU General Data Protection Regulation (GDPR) and UK GDPR.
  • Asia-Pacific (APAC): Australia’s Privacy Act (APPs), New Zealand’s Privacy Act, Japan’s APPI, and regional privacy frameworks across Asia and Oceania.
  • Latin America (LATAM): Brazil’s LGPD and applicable data protection laws across South and Central America.
  • Africa & Middle East: South Africa’s POPIA and regional privacy frameworks across Africa and the Middle East.

B. Cross-Border Data Transfers
As a U.S.-headquartered non-profit with an international footprint, personal data collected globally may be processed and stored on secure, encrypted servers located in the United States or other operational hubs. By submitting your information, you acknowledge and consent to this international transfer under equivalent cryptographic and administrative safeguards.

C. Universal Rights for All Global Users
Regardless of your continent or country of residence, HelpMe2Stop grants all users the right to:

  1. Access & Portability: Request a copy of the personal or intake data we hold about you.
  2. Correction & Deletion: Request the correction of inaccurate data or the total erasure of your personal record ("Right to be Forgotten").
  3. Consent Withdrawal: Withdraw your consent for data processing or directory listings at any time.


4. Children’s & Youth Privacy

HelpMe2Stop.org does not knowingly collect personal information directly from children under 13 (or under 16 in the EU/UK/international jurisdictions) without explicit, verifiable consent from a parent or legal guardian. Any pediatric intake data must be submitted by a parent or authorized primary caregiver.



5. Media, Testimonials, and Public Case Studies

We will never publish photographs, video footage, names, or testimonials of clients or program participants without a separate, fully executed Media & Testimonial Release Form. All clinical case studies used for training or journal submission are fully anonymized unless explicit written permission is granted.



6. Data Sharing & Third-Party Disclosure

HelpMe2Stop does not sell, rent, or trade personal or health data to third-party marketers or commercial entities under any circumstances. We share data only in the following limited contexts:

  • Directory Listings: Certified P.H.D. specialists and clinics are publicly listed on our website directory only after explicit opt-in.
  • Service Providers: Trusted third-party vendors (e.g., encrypted form processors, email delivery services, secure cloud storage) who adhere to strict data protection standards.
  • Legal Requirements: If required by law, subpoena, or official regulatory investigation.


7. Data Security Measures

We employ industry-standard physical, technical, and administrative safeguards to protect your data, including End-to-End Encryption (TLS/SSL) for all website transmission, restricted role-based database access, and secure cloud infrastructure.



8. Cookies & Automated Data Collection

Our website uses essential cookies and security features to ensure proper functionality and analyze basic site traffic. You can adjust your browser settings to disable cookies, though some site features may be limited.



9. Contact Information

For privacy inquiries, data requests, or compliance questions, please contact our compliance officer at: HelpMe2Stop.org Compliance Office below:


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